Business Support · Shenzhen
How to Conduct Factory Audits and Product Checks in Shenzhen
Learn the detailed steps and key tips for conducting factory audits and product checks in Shenzhen, ensuring a successful and efficient visit. Plan your trip now.
· 5 min read
Introduction
Conducting factory audits and product checks in Shenzhen can be a complex process, but with the right preparation, you can avoid common pitfalls and ensure a productive visit. This guide will walk you through the essential steps and provide practical tips to help you navigate the process smoothly.
Pre-Departure Preparation
Before you travel to Shenzhen, there are several important steps to take:
- Fill out the official entry card online at the National Immigration Administration's official website. Be cautious of phishing websites; always use the official link. The form is free and can be filled out up to three days before your arrival.
- Download and set up Alipay from Alipay's official website. In the app, go to Me > Bank Cards > add card, and upload your passport photo for verification. Verification usually takes minutes but can take up to 72 hours.
- Download and set up WeChat from WeChat's official website. Follow China Survival Kit's step-by-step WeChat registration walkthrough for foreigners, which includes QR code scanning and bank card verification as backup.
- Consider getting a Chinese SIM card or eSIM. Follow Trip.com's guide on how to get a SIM card in China. A 30-day package typically costs around ¥50-150 and requires your original passport for registration.
- If you plan to bring a power bank, ensure it has a clear 3C certification mark. According to CAAC's announcement, power banks without a clear 3C mark or from recalled batches are prohibited on domestic flights starting June 28, 2025.
Verifying the Factory and Company
Before visiting a factory, it's crucial to verify the company's legitimacy and ensure they are a genuine manufacturer:
- Use QualityInspection.org's guide to distinguish between Hong Kong shell companies and mainland entities. Conduct a background check using resources like China Checkup.
- Verify if the company is a real manufacturer by following QualityInspection.org's 'Sourcing from China 101' series. Look for signs that the company is a trading company posing as a manufacturer, such as a broad product range, lack of production equipment, and reluctance to show the actual factory.
- Download and use Sofeast's factory visit checklist to ensure you don't miss any critical details during your visit. This structured checklist helps you focus on key aspects of the factory's operations.
- Prepare a list of questions to ask during your visit. Sofeast's 27 questions cover essential topics such as sales follow-up, production capacity, and employee retention rates.
Navigating 1688 and Payment Methods
For sourcing products, 1688 is a popular platform, but it has specific requirements for foreign buyers:
- Follow HowToTao's 1688 guide for foreigners to register, select suppliers, communicate, and make payments. Note that foreigners cannot directly place orders and may need a local agent or intermediary.
- For payment methods, refer to WorldFirst's 1688 buyer guide. Foreign buyers often need a Chinese bank account, which can be facilitated through a local agent or payment service provider.
- Consider using a sourcing agent. Cosmo Sourcing's guide provides insights into the role of agents, typical commission rates (3-10%), and red flags to watch out for.
On-Site Factory Audit and Product Inspection
During your visit, follow these steps to conduct a thorough audit and inspection:
- Use AMap Global (download from the App Store) to navigate to the factory. Input the factory's name in Chinese characters for accurate results. For example, search for 深圳市某工厂 (Shenzhen City Factory) to find the exact location.
- Upon arrival, request a tour of the entire facility, including production lines, warehouses, and quality control areas. Take notes and photos, and ask the 27 questions from Sofeast's guide to gather comprehensive information.
- Inspect the product samples. Ask the seller to power on the exact unit you are buying, not just a display sample. Photograph the model number on the box before you pay. If they say your unit is in a warehouse nearby, wait for it and test that one.
- Check for consistency in the manufacturing process. Look for signs of consistent quality, such as standardized procedures, well-maintained equipment, and organized workspaces.
Post-Visit Follow-Up
After your visit, it's important to follow up and ensure everything is in order:
- Review all the documentation and notes you took during the visit. Compare the information with the factory's claims and your initial expectations.
- Communicate with the factory to address any concerns or issues. Use WeChat or email to maintain regular contact and ensure smooth communication.
- Monitor the production process and schedule regular updates. If possible, arrange for a third-party inspection service to verify the quality of the products before shipment.
What it looks like
Frequently asked
How can I verify if a factory is a real manufacturer?
Check their product range, look for production equipment, and ask to see the actual factory. Use QualityInspection.org's guide for more detailed steps.
Can I use Google Translate in China?
Google Translate stopped its service in China in October 2022. Use Apple Translate, Baidu, or WeChat's scan feature instead.
What should I do if I can't directly place an order on 1688?
You may need a local agent or intermediary. WorldFirst's 1688 buyer guide provides solutions for this issue.
How can I set up Alipay and WeChat Pay as a foreigner?
Download the apps from their official websites, add your Visa or Mastercard, and upload your passport for verification. Follow the step-by-step guides provided by China Survival Kit and China Navigators.
What should I do if I encounter a phishing website while filling out the entry card?
Always use the official National Immigration Administration's website. Report any suspicious sites to the authorities.
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About this guide
Written and maintained by the China Unboxed team from Shenzhen. We keep guides current and general on purpose — always verify prices and policies against official sources before booking.
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